Revised visitor policy and COVID-19 information


Hospital Visitation Education: Risks and Benefits

Click here for the updated visitation protocol for SBELIH: COVID-19 Protocol - Visitation Protocol

Safety for our patients, their loved ones and our staff is our top priority, but we understand that families and loved ones are an important part of the healing process.  For this reason, we have specific guidelines that must be followed to limit the risk of COVID-19. Only visitors who have been given permission to visit by the patient will be allowed on the unit.

Risks of general visitation with a non-COVID-19 patient
Even though you are visiting someone not specifically here for treatment of COVID-19, transmission is still occurring within the community. Therefore, you must continuously wear a well-fitted face covering/mask over both your nose and mouth for the entire time you are in this facility, including in the patient’s room or you will be asked to leave.  If you do not wish to wear a face covering/mask, then you can visit with your loved one virtually through your smart phone or tablet/computer, or call them on their room phone.

Risks of visitation with a COVID-19 patient
If you are here to visit someone who is hospitalized with suspected or confirmed COVID-19, it is important for you to understand you must wear the following personal protective equipment [PPE] to MINIMIZE exposure to COVID-19: snugly fitted facial covering/mask over your nose and mouth, a plastic gown, a face shield and gloves.  The face covering/mask must be worn during the entire time you are present in this facility, as COVID-19 transmission is still occurring within the community.  Only you can decide if you are able to tolerate wearing the full PPE while remaining in your loved one’s room.  If not, you will be asked to leave and can alternatively visit with your loved one virtually through your smart phone or tablet/computer, or call them on their patient room phone.

 Visiting guidelines:
• Stay home if you are sick, except if you require medical care.

• Visitors must undergo symptom checks upon entering the hospital.  Visitors will be asked a series of health screening questions upon entry screening.  Visitor will be denied entry to the hospital if they report symptoms of COVID-19, a positive viral test for SARS-CoV-2 (COVID-19) in the prior ten (10) days, or if they have had close contact with someone with SARS-CoV-2 (COVID-19) infection in the prior ten (10) days. 
• Two visitors per patient at any time during visitation hours per day will be allowed.  Visitors must be over 18 years of age.
• Visitors will must remain in the patient’s room throughout the visit except when advised to leave by hospital staff.  When visitor is in any other area of the hospital (i.e. cafeteria, elevators, rest room, lobby), visitor must be appropriately distanced from other patients and staff.
• Visitors will not have access to hospital pantries. 
• Visitors will not be permitted to use patient bathrooms. 
• 2 North and ICU: Daily visits from 1:00 pm - 8:00 pm. The visitor must remain in the patient's room at all times, without exceptions.
• Psychiatry unit: Daily visits from 2:00 pm - 3:00 pm. The visitor must remain in the designated visiting area at all times, without exception.
• Quannacut Rehab: Visits Sundays from 11:00 am - 12:00 pm and 2:00pm – 3:00pm and Tuesday’s and Thursday’s from 1:00pm – 2:00pm. The visitor must remain in the designated visiting area at all times, without exception.
• Upon entering the building, all visitors will undergo symptom and temperature screening and must provide their name and telephone number upon entrance in the event contact tracing is required.
• Visitors are prohibited from coming into the hospital with any type of large bag.
• Visitors are required to wear a snug fitting face covering/mask that fully covers their nose and mouth while in the facility or will be declined visitation. Ear loop masks will be provided by the hospital. If patient/visitor is wearing a mask with a valve, a surgical/procedural mask will be provided to wear over the valve mask.

Find out about COVID-19
• COVID-19 is a condition caused by a virus that can spread from person to person.
• The virus that causes COVID-19 is a new coronavirus that has spread worldwide.
• COVID-19 can cause anything from mild symptoms (or no symptoms) to cases of severe illness.

Learn how COVID-19 spreads
• You can become infected by coming into close contact (about 6 feet or the length of two arms) with a person who has COVID-19. COVID-19 spreads mainly from person to person.
• You can become infected through respiratory droplets if an infected person coughs, sneezes, or speaks.
• You could also get the disease by touching a surface or object that the virus is on, and then touching your mouth, nose, or eyes.

Protect yourself and protect others from COVID-19
• The best way to protect yourself is to get vaccinated with the COVID-19 vaccine.
• Wash your hands frequently with soap and water for at least 20 seconds or use a hand sanitizer that contains at least 60% alcohol.

Know your risk of getting seriously ill
• Everyone is at risk of contracting COVID-19.
• Older adults and people of any age who have serious underlying conditions may be at increased risk of becoming more seriously ill.